Terms & Policies


PAYMENT POLICY:

A $500 (non-refundable or transferrable) deposit is required at the time of booking to secure your place on Citta Retreat. The remaining balance is due four weeks prior to the start date (1 August, 2020).

If full payment it not received one month prior to the retreat you risk losing your place on retreat, and your submitted fees. See cancellation policy for more details.

CANCELLATION POLICY:

If you are unable to attend retreat please contact hello@cittaretreat.com

Refunds will be given to the following schedule:

  • For cancellations 30 or more days prior to the start date payments will be refunded, less a $500 non-refundable deposit

  • For cancellations less than 30 days prior to the start date 25% of the retreat cost will be refunded only, in addition to the $500 non-refundable deposit

  • Cancellations two weeks prior to the start date will not be eligible for any refund

  • Early departure from the retreat weekend will not be eligible for any refund, regardless of the circumstances

  • If extenuating circumstances apply, other refund terms may be considered on a case-by-case basis. Extenuating circumstances may include, but not be limited to: serious illness, death, natural disaster, political unrest, or jury duty

NOT INCLUDED IN YOUR RETREAT COST:

Your retreat price does NOT INCLUDE the following:

  • Flights to and from the retreat

  • Transfers to and from Hotel Komune Resort

  • Travel insurance

  • Sightseeing or additional activities you wish to enjoy in free time that are not listed in the retreat schedule

  • Additional accommodation required prior to the start or at the end of the retreat. If your flight schedule doesn’t allow you to arrive before 2pm on Sunday 30th August you will be required to fly in the day before and organise an extra night’s accommodation at the resort or alternate accommodation/location

  • It is HIGHLY RECOMMENDED you consider flying in the day before. 2019 saw four guests’ flights cancelled and caused a delay over 36 hours to their arrival. The extra day offered a buffer for a safe arrival just in time for the welcoming dinner

These requirements and expenses are your responsibility to organise. You can liaise with Hotel Komune Resort for suggestions and details by contacting Retreats.Bali@komuneresorts.com

You are welcome to arrive prior to the retreat and stay longer. Extra nights accommodation is an additional cost that is to be organised at your own discretion. Contact Hotel Komune Resort at Retreats.Bali@komuneresorts.com. Inform Hotel Komune you are attending ‘Citta Retreat’ on 30th August - 5th September with Kate Duncan and Tanya Savva and they will assist with your request for a longer stay.

CHECK-IN:

Check anytime from 2pm on Sunday 30th August 2020. Liaise with front reception to be directed to your room

Start time is 530pm at the Health Hub Sunday evening with a welcome dinner on the beach

MEDICAL CONCERNS:

It is a requirement of attendance that any medical concerns be disclosed with your retreat hosts and suitable travel insurance arranged (at your discretion). Medical concerns to disclose include, but are not limited to, physical injuries, recent surgeries, pregnancy, acute or chronic pain, known medical conditions and current administration of medications.

You will be directed to a a booking form once you click ‘purchase’ on the booking page.

PERMISSION TO USE PHOTOGRAPHS AND FOOTAGE:

I agree to allow Kate Duncan and Tanya Savva to use photographs and video footage of me in publications and promotional materials, all of which are made public via print publications, website or other social media forums (such as Facebook and Instagram). I understand that the use of all photographs/footage will be anonymous. My name can be used if I supply permission. I understand that photographs/footage may be used in publications for the next ten years.

 
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